AILA REYES, Administrator

Aila is a seasoned professional with expertise in online learning operations, process improvement, and CRM. Currently the Administrator for the Pinnacle Performance Group, she is responsible for managing membership experience and overseeing communications between Pinnacle its athletes and partners.

With 5 years of experience in workflow optimisation and automation strategies, she has demonstrated her ability to support streamlining operations and enhancing overall efficiency. Her experience has also honed her skills in coordinating within multi-disciplinary teams and navigating various online learning systems and tools.

Possessing a strong understanding of CRM and marketing tools, Aila leverages data-driven insights to develop and execute effective customer engagement and improved member and client experience. This has also demonstrated her ability to manage data efficiently to generate top level reporting.

With her extensive administrative experience and innovative approach to process enhancement, Aila brings a valuable skill set to her role at Pinnacle Performance.